• •	Data Entry, copy machines, fax machines, etc. (7 years)

• •

  Excellent Instructor Balanced Budgets *Cash office experience  Plan Intense Schedules *Computer Experiences  Attention to Details * Manage Logistics  Experienced in outstanding Customer Service  Instructional Training Expert *Ability to Problem Solve  Multi-task *Fast learner  Parental Support Activities *Dependable  Classroom experience within the Special Education Department  Knowledge of implementation of Individualized Education Plans (10+ years)

• •

  Teaching

• •	Library Services

• •

  Tutoring

• •

  Childcare

• •	Medication Administration

• •	Developmental Disabilities Experience

• •	Special Needs

• •	Event Planning

• •	Time management

• •	Bookkeeping

• •	Microsoft Office

• •	Microsoft Outlook

• •	Classroom Management

• •	Experience with Children

• •	Guest services

• •	Cash handling

• •

  Pricing

• •	Communication skills

• •	Microsoft Excel

• •	Microsoft Word

• •	Medical Records

• •	Administrative Experience

• •	Curriculum Development

• •	Medical Scheduling

• •	Office Management

• •	Front Desk

• •	Medical Office Experience

• •	Management

• •	Insurance Verification

• •	Clerical Experience

• •

  HIPAA

• •	Experience Working With Students

• Full-time Hygienist, skilled in-patient assessment, treatment planning and explanation, executing dental
   hygiene/ periodontal treatment, and scheduling follow-up appointments.  
• Evaluate clinical findings, medical history, and previous dental records, integrating the information into plans for
   excellent dental hygiene including fluoride treatments.  
• Managed patient overdue recalls; ordering supplies; and cleaning, disinfecting, and arranging work surfaces.  
• Prepared and administered local anesthesia; assisted Dr when needed; assisted with front desk when needed.  
• Adjusted treatment plans along with dentist and team in 15-minute meetings prior to first patient arrival each
  day.   
• Assisted with daily housekeeping duties including dusting, kitchen dishes, sweeping, mopping, cleaning
  windows, vacuuming, daily trash take out.  
 
Dental Hygienist
  
• Part-time Hygienist treated 8 patients per day providing teeth cleanings, and scheduling follow- up
   appointments with friendly customer service that followed patient safety and privacy protocols.  
• Maintained and sterilized dental equipment.  
• Cleaned calcareous deposits and stains from teeth and beneath gum margins with dental instruments.  
• Identify oral health issues, advise patients on dental hygiene, and assist in dental periodontal assessments.  
 
Dental Hygienist  

• Temp Hygienist provided routine cleaning and teeth polishing procedures during regular dental check up visits.  
• Used digital x-ray machine to take photographs giving a clearer understanding of patients' tooth concerns and
   requirements.  
• Charted conditions of oral decay and disease into hybrid paper/ digital charts.  
• Educate patients and their guardians on proper care of teeth and gums.   
 

Licensing & Certifications

• Licensed Dental Hygienist in State of Kansas  
• Certificate of Local Anesthesia
• CPR/AED certified.
• Associate in applied science in Dental Hygiene  

Bachelor of Science in Dental Hygiene at University of Missouri  

Graduate Certificate in Health care Ethics at University of Missouri 

C e r t I f I c a t I o n s

Licensure in Missouri with Certification for Infiltration/Block/Nitrous Oxide

Expanded Functions Dental Assisting Certification in Orthodontics and Restorative I and II

S k i l l s Committed to high quality dental care, patient education and relationship cultivation; strong organization, problem solving and project management skills; goal oriented, team player and professional; competency with Dentrix, Eaglesoft and CBCT Scan

I n v o l v e m e n t

Member of American Dental Hygienists Association

Hygiene Political Action Committee Regional Board Representative

Board Member of Dental Well Being Foundation

E x p e r i e n c e

Dental Hygiene Clinical Coordinator

Professional Summary

Successful 15+ year background in human resources with an emphasis in employee relations, benefits administration and leave management. Skilled in policy development and implementation with substantial multi-state and global experience directing organization for large and diverse companies. This includes law and regulations, performance management, and resolution of employee issues and escalated HR concerns. Provides knowledgeable guidance to leadership teams with strong communication skills and a recognized ability to provide recommendations.

Physician Group Leawood, KS
October 2021 to August 2022
My responsibilities included scheduling surgery, verifying surgery details and sending orders to facilities, checking
insurance benefits and authorizations, and taking payments. Office Manager

Physician Group - KS
June 2021 to November 2021
During my time at this new chiropractic office I scheduled patients, handled all insurance inquiries, collected
payment, managed the schedule of the office, worked directly with vendors/suppliers, and met with other business
leaders to build a positive working relationship within the community. Patient Coordinator

Clerical and office work. Reaching out to clients to update information and sending/receiving quotes for insurance.

Skills
• Patient Care
• Medical Terminology (2 years)
• Medical Scheduling
• Insurance Verification
• Medical Billing
• Medical Coding
• Medical Office Experience

• EMR Systems

• CPT Coding

• Medical Records
• Desktop administration
• Microsoft Excel
• Customer Service Skills
• Public Speaking
• Team Building
• problem solving
• retail sales

Certifications and Licenses
CNA

Bachelor of Science in Nursing- Missouri Western State University 2000-2003

Associate of Science; Animal Health Technology- Maple Woods Community College 1980-1982

Provide psychiatric and medical care to patients

•         Coordinate and perform COVID-19 processes and procedures for the facility

•         Provide care for COVID-19 patients

•         Mentor, train and coach new clinical employees and nursing students

•         Evaluation and coordination of medical care for patients transferring to acute medical hospitals

•         Provide referral consultations to medical providers

•         Complete monthly evaluations of patients psychiatric and mental status

•         Ensure the appropriate discharge requirements for medical and psychiatric care are met and follow up appointments are scheduled to maintain continuity of care

December 2015- December 2017

KC Health care Trust Employee Clinic- Advanced Practice RN

•          Provided acute care suturing, immunizations, STI testing, women’s health, sport physicals and triage for emergent care

•          Obtain primary care evaluation

•          Also acted as Office Manager in tandem with APRN duties

Currently seeking an opportunity to continue my professional growth in an administrative role. I’m open-
minded to continue growing in areas such as Front Desk Coordinator, Insurance Agent Producer, Insurance Billing and Claims, Worker’s
Compensation, Utilization Review, Auditing, Care Coordination, Medical Billing & Coding.

IRS - Data Clerk Entry

Additional work experience:

McKesson Surgical Supply

Received, picked/packed and shipped medical supplies for hospitals and clinics. Reconciliation inventory
and cycle counts. Maintain a clean work environment.

Education
Certified in Dental Assisting

High School Diploma

Skills
• Materials Handling
• Salesforce
• Supply Chain
• Computer skills
• Leadership
• Order picker
• Self-starter
• Management skills
• Dental Assisting
• Infection Control Training
• Medical Imaging
• Dentrix

Languages
Spanish - Intermediate

Certifications and Licenses
Certified Dental Assistant

Assessments
Medical receptionist skills — Proficient

Managing physician schedules and maintaining accurate patient records

Experience

KC Area Dental Office

Registered Dental Hygienist/Dental Assistant Lead

June 2009-Present

-    Provide comprehensive oral hygiene care and education to patients, including prophylaxis, scaling and root planing, and periodontal maintenance with an accelerated hygiene schedule.

- Conduct thorough assessments of patients' oral health and document findings in dental software.

- Communicate with patients regarding their dental health and provide recommendations for at-home care.

-    Collaborate with the dentist and dental team to provide the best possible patient care.

-    Manage a team of dental assistants, delegating tasks and responsibilities as needed to maintain an effective and cohesive work environment.

Periodontics, Dr. XX XX

Registered Dental Hygienist

June 2009-2012

- Provided periodontal therapy to patients, including scaling and root planing and periodontal maintenance.

- Educated patients on oral hygiene practices and post-treatment care.

- Maintained accurate patient records.

Dental Facility 

Registered Dental Hygienist

April 2007-May 2009

- Provided prophylaxis and preventive care to patients of all ages.

- Conducted patient assessments and documented findings.

- Educated patients on proper oral hygiene practices and at-home care.

-    Assisted dentist with various procedures as needed.

Education

Bachelor of Science in Dental Hygiene 2006

Skills

Bachelors of Dental Hygiene

CPR and First Aid Certified

Nitrous Oxide Certified

Local Anesthetic Certified

Laser Certified

Over 13 years of experience with Invisalign

Awards

November 2013: Attended Unleashing Your Potential with American Dental Hygiene Association (ADHA)

September 2013-2015: Kansas Dental Hygiene Association 

Summary of Qualifications:

        Preliminary impressions, pouring and trimming models

        Working knowledge of dental instruments and procedures

        Fabricating bleaching trays and temporary crowns

        Ability to take radiography: FMX, panorex and bite wings

        Polishing teeth and placing sealants

        Chair side assisting and charting

        Assist patients with understanding insurance

        Eagle Soft, Practice works, FPC, Soft Dent, Easy Dental

        Knowledge of Invisalign and lumineers

Education:

December 2014 Dental Assisting & Dental Radiology Diploma, Heritage Institute, Fort Myers FL

May 2010 Phlebotomy Technician, Kansas City Kansas Community College, Kansas City, KS

June 2010Supragingival Scaling, Flint Hills Technology College, Emporia, KS

Work Experience Office Manager General and Cosmetic Dentistry - Kansas City, MO January 2021 to Present • Responsible for all daily operations of a busy dental practice. • Oversee staff hiring, vacation/time off, training and reviews. • Evaluate and implemented high standards of patient care. • Budget management, production goals and increased production. • Account clean up. Claims review/appeals. • Accounts payable, accounts receivable. • Insurance submission, claims processing, pre estimates and appeals. • Treatment planning/treatment coordinator. • Handle all sales/suppliers. • Maximize performance , operational effectiveness and implemented systems to enhance office efficiency Full time Registered Dental Hygienist/Office admin General Dental Office - Leawood, KS September 2010 to June 2020 Perform dental measures to preserve teeth and prevent the spread of oral disease. • Administer local anesthetic agents for treatment need by self and doctor. • Digital radiographs • Provide health education to improve and maintain oral health. • Apply fluorides and other cavity preventing agents as necessary. • Handled all Six months smile and Invisalign patients/cases • KOR, Zoom, GLO • Perform periodontal evaluations, treatment plan, S&RP and laser treatment. • Insurance verification and radiograph research. • Claims/EOB follow- up. • Process billing statements and payments • Maintain all social media (constant contact, Facebook, twitter etc). Full time Registered Dental Hygienist General Dental Office - Kansas City, MO June 2008 to September 2010 Perform dental measures to preserve teeth and prevent the spread of oral disease. Administer local anesthetic agents. Digital radiographs Remove excess cement from coronal 

Registered Dental Hygienist

January 2020 to Present
Performed quality patient care in prophylaxis, Scaling & Root planing, anesthesia, Nitrous administration,
radiographs, Laser certified, Edison computer software, home care and education, assisting the doctors
in times of need, sterilization, and various other office needs/duties.

Registered Dental Hygienist

January 2019 to February 2020

Performed quality patient care in prophylaxis, Scaling & Root planing, anesthesia, Nitrous administration,
radiographs, Laser certified, Dentrix computer software, home care and education, assisting the doctors
in times of need, sterilization, and various other office needs/duties.

Dental Assistant
Leawood, Kansas

•         Eaglesoft and Dentrix knowledgeable

Dental Assistant offering excellent clinical and customer relations skills gained through seven years of experience within high-volume dental practices. Displays a warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise from patients and employers. Very efficient and always precise in chair side dental assisting.  

SKILLS AND QUALIFICATIONS

TB & HEP VACCINATED CPR COVID-19

To obtain a position in which my education and skills can be utilized, in an office, or remote that has a great staff and environment to provide quality & compassionate care. I am always willing to learn, I like a good challenge, and im very task driven.

EDUCATION

Metro Community College 2009-2012

Dental Assisting Certification, EFDA

North Platte R1 2009

High School Graduate

CERTIFICATIONS

Expanded Functions Dental Assistant May 2012

Sedation Monitoring