<![CDATA[The AGA Group: talent_showcase]]> http://TALENT.AGASOLUTIONSGROUP.COM/ en-us <![CDATA[Program Manager Legal SME]]> EXPERIENCE Contributor Huffington Post March 2015 – Present Global Write about relevant issues within higher education, personal and professional development, and the law.

Featured on Huff Post’s Impact, Paving the Way, and Penn State columns. CEOJezreel Enterprises, Inc. d/b/a LawPortunities

July 2006 – Present Global Provide coaching, consulting, and training services to individuals and organizations to advance their goals. Talent Acquisition, EEO & Training Officer Office of the Attorney General

January 2017 – Present Washington, D.C. Devise strategic professional development and recruiting plans to attract and retain valuable employees across 12 divisions (nearly 600 attorneys and staff).

Establish and promote diversity and inclusion, community service, employee relations, internship, and pro bono programs. Oversee and improve the agency’s process for investigating and resolving discrimination complaints. Education Programs Manager American Immigration Lawyers Association

November 2015 – January 2017 Washington, D.C.

Performed the same responsibilities as the previous Associate Director by aiding the National Office’s Education Department (ED) with the development, planning, and implementation of continuing legal education (CLE) programming and conferences for the association’s 14,000 global members.

Directed the ED during supervisors’ sabbatical and received commendations for increased profits generated during this time.

Served as the ED’s primary content marketing manager by cultivating new ideas while ensuring the accuracy of all conference information and effective marketing.

Managed the ED’s CLE and Distance Learning components. Served as a Managing Editor for the Spring CLE Conference and Annual Conference Fundamentals Handbooks.

Advanced the goals of the association’s inaugural Diversity and Inclusion Committee and Employee Recognition Working Group.

Assistant Dean for Career Services Penn State University Dickinson School of Law

November 2014 – November 2015 Carlisle, PA

Supervised all aspects of the Career Services Office to meet the career development needs of students and alumni while leading a team of professionals.

Created new employment opportunities and professional development programs for students and alumni.

Cultivated beneficial relationships with bar associations, law firms, and companies as well as worked collaboratively with faculty and university administration. Selected to participate in Penn State’s Academic Excellence Program.

Director (Promoted Throughout Tenure) University of Miami School of Law October 2008 – July 2014 Coral Gables, FL 

Designed and directed an award winning, nationally recognized, post-graduate fellowship program that had over 250 Fellows providing almost 200,000 legal assistance hours to public service organizations globally.

TAMESHA L. KEEL 3416 5th St. S (305) 798-9347 Arlington, VA 22204 tameshak@hotmail.com Page 2 of 2 Planned and implemented the Externship Program as its Director, which generated almost a million dollars in additional tuition revenue during its inaugural summer.

Counseled students and alumni, facilitated workshops, and greatly expanded on-campus interview program by single-handedly doubling employer recruitment.

Served as the National Association for Law Placement’s (NALP) Liaison to the American Bar Association’s Standing Committee on Minorities in the Judiciary and Commission on Racial and Ethnic Diversity in the Profession.

Directed the Professional Opportunities Program for first year, minority students. Assisted a number of university departments, such as Alumni Development & Affairs, Law Without Walls, and Admissions on a myriad of projects.

Worked closely with the Assistant Dean for Public Interest and Pro Bono in developing various public interest and public service programs.

EDUCATION World Coach Institute, Key Largo, FL

Professional Coaching Certificate, March 2016 The University of Miami, Coral Gables, FL Organizational Consulting Certificate,

September 2015 Additional Graduate Courses: Community Well-Being & Student Affairs Administration, 2014 – 2015 The University of North Carolina School of Law, Chapel Hill, NC JD, May 2002 The University of North Carolina, Chapel Hill, NC

BA in Psychology, May 1998 BAR ADMISSIONS, CERTIFICATIONS, MEMBERSHIPS & TRAINING 32 Hours of EEO Counselor Training Admitted, FL Bar (active) Admitted, NY Bar (inactive) Diversity Trainer (FL Bar) FL Bar Leadership Academy Fellow (Class II) Association of Legal Administrators Member FL Bar Diversity & Inclusion Committee Member FL Bar Public Interest Law Executive Council Member International Coach Federation Member NALP Member Professional Development Consortium Member

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<![CDATA[Environmental Geologist]]> I am an Environmental Geologist with more than 15 years of
experience as an environmental consultant providing support and
advice to a large client base interested in maintaining regulatory
compliance with environmental, wetland, ecological, conservation,
and natural resources projects. My clients include private property
owners, non-governmental organizations, Federal and State
organizations, industrial corporations, large companies, small
business owners, non-profit organizations, and local governments
throughout the Southeast including Alabama, Florida, Louisiana,
Mississippi, Tennessee, and Texas. I work closely with
transportation, power generation, commercial developers and
private landowners to assure their needs are met in a timely and
cost-effective manner by delivering professional oversight on
environmental projects and Federal and State agency permitting
and correspondence.
Specific services candidate provides include:  
· Wetlands Delineation, permitting, and mitigation planning  
· Wetlands restoration project development
· Threatened and Endangered Species survey and permitting
· NEPA Compliance
· Feasibility Studies
· Historical and Cultural Resource Assessments
· Environmental Site Assessments and Remediation
· Surface and groundwater sampling and testing  
· Soil sampling, testing and analysis
· Federal grant proposal preparation, review and submission
· NPDES sampling, analysis and recertification
· Discharge Monitoring Report completion and submission
· Storm Water permitting, and Best Management Practices
· Spill Prevention Control and Countermeasures (SPCC) plans
 
Employment History
 
Allen Engineering and Science – Project Scientist, 2017 - Present
 
Terracon Consultants – Project Geologist, 2014 - 2017
 
Matrix New World Engineering – Natural Resource Advisor for MS,
AL, FL and LA Gulf Coast, 2010 - 2013
 
Project Scientist
 
EDUCATION
University of Southern
Mississippi, B.S.Geology 2003
 
YEARS OF EXPERIENCE
Total: 15
 
SPECIALIZATIONS
Wetlands Delineation
Permitting Assistance
Ecological Studies
NEPA Assessments
Phase I and II ESAs
Stormwater Plans
Project Management
   
Mississippi Department of Environmental Quality, Office of Land and Water Resources –

Research Scientist 2009 - 2010
 
Relevant Project Experience
 
Most recently I have been part of the AllenES team working with the U.S. Department of
Agriculture (USDA) – Natural Resource Conservation Service (NRCS) providing high quality
ecological site descriptions and supporting information at select areas of non-federal lands and
federal lands administered by the U.S. Forest Service and National Park Service throughout
Mississippi. The purpose of this project is to provide ecological site interpretations and
descriptions to the NRCS to be used as a tool to help guide: conservation planning decisions;
establishment, restoration and maintenance of desired plant communities; management
interpretations for wildlife, grazing, wood products, hydrology, invasive plant control, and/or
other special emphasis needs.
 
Provided wetland delineation, threatened and endangered species surveys for Section 401,
Section 404 and Section 10 permitting and mitigation assistance for numerous railroad and
transportation sites throughout Mississippi, Louisiana and Tennessee since 2014.  
 
Worked with a private energy client providing wetland delineation and permitting assistance, in
addition to corresponding with USFWS concerning T&E species to secure a letter of no effect.
Coordinated Phase I Cultural Resource Survey and provided correspondence with MDAH for a
letter of no effect. Worked closely with the client to reduce wetland impacts from 28 acres and
was able to demonstrate, through an Avoidance and Minimization report, to the USACE
Vicksburg District that activities could be permitted as a Nationwide Permit and avoided the
need for an Individual Permit ultimately saving the client money and time.  
 
Served as a Natural Resource Advisor for over three years on a response team in the wake of
the BP Deepwater Horizon oil spill. This work consisted of monitoring operations and clean-up
teams on behalf of the US Coast Guard and US Fish and Wildlife Service. Specific duties
included implementing and updating required daily best management practices (BMPs), as
provided by the USFWS in accordance with the Endangered Species Act and the Migratory Bird
Treaty Act, CWA, Section 404 and Section 401 waters. Implemented BMPs prior to contractor
clean up, ensuring the least impact to the natural resources and wildlife. Daily activities included
GIS documentation of threatened and endangered species surveys and BMP validations, public
outreach and education, documenting observations, and providing daily reports. He
corresponded daily with operational team leaders, vessel captains, USCG, NOAA, Section 106
SHPO liaisons, Tribal representatives, Section 7 USFW liaisons, MDEQ and LDEQ liaisons, BP
representatives and County/Parish representatives and stakeholders.
 
While employed with the Mississippi Department of Environmental Quality – Office of Land and
Water Resources division, I worked as part of a team with USGS and EPA personnel,
performing stream measurements and monitoring sonde collection throughout the many
tributaries flowing into the Back Bay, Biloxi. All activities were performed per state, local and
federal guidelines as they pertain to Environmental Protection. Stream measurements were
performed to gain flow characteristics for incorporation into TMDL formulas.

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<![CDATA[Registered Dental Hygienist]]> A friendly and energetic team player, utilizing my education, knowledge, and experience to provide the
dental community with products for individual patients needs.

Work Experience
DDS 
2011 to Present
SCRP, Full Mouth Debridement, Adult/Child Prophylaxis, Perio Charting, Patterson/Eaglesoft, Dexis,
Fluoride Treatments, Scheduling, Insurance Eligibility/Benefits, Stocking Rooms, Sterilization

RDH
Travel
May 2013 to December 2014
Loading/unloading van, sterilization, all hygiene duties, all assistant duties, treatment planning,
paperwork, etc.

Dental Group - KS
2010 to 2013
Full Mouth Debridement, Adult/Child Prophylaxis, Perio Charting, Dentrix, Scannex, Fluoride
Treatments, Scheduling, Stocking rooms

Education
Bachelor of Science in Dental Hygiene in Division of Dental Hygiene
UMKC School of Dentistry
2008 to 2010
Certifications/Licenses
Kansas/Missouri Dental Hygiene Licenses
November 2018 to Present
Extended Care Permit II/III
August 2013 to Present
Diode Laser Certification
August 2018 to Present
Certification CPR/BLS
August 2018 to August 2020


Certification of Local Anesthesia/Nitrous Oxide
May 2010 to Present

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<![CDATA[Women's Health Nurse Practitioner]]>  

Objective

 

Highly efficient, resourceful and compassionate Women’s Health Nurse Practitioner eager to provide patient-centered, quality care. An adaptable professional who excels in independent and team member roles. Readily learns new skills and successfully manages varying workloads. Effective communicator with documented ability to establish a strong rapport with patients and family members.

Skills & Abilities

 

Patient & Family Education – Care Planning Prioritization/Time Management – Charting/Documentation Patient Advocacy – Medication Management/Infusions – BLS - Assessment –NextGen and Centricity EHR – Patient Safety – Ultrasound - Student Preceptor – Employee Preceptor – Management

Experience

 

NURSE PRACTITIONER WOMEN’S HEALTH GROUP

November 2017 – Present

Specialized in providing comprehensive care for women, including primary, reproductive, gynecological, menopausal and obstetrical needs.

NURSE PRACTITIONER Health Plan

August 2015 – November 2017

Evaluate, diagnose and treat patients under general direction of collaborating physician. Provide general exams and wellness services. Provide family planning services, reproductive education, counseling and treatment. Treatment of STDs in males and females, education and overall promotion of healthy lifestyles. Early and late-term pregnancy evaluation via abdominal and trans vaginal ultrasound. Minor procedures such as IUD and Nexplanon insertion/removal.

SURGICAL NURSE MANAGER, HEALTH Plan

September 2015 – August 2016

Maintained nursing guidelines in accordance within the organization’s policies and procedures. Assured quality of care by ensuring RN/LPN/MA practices completed within state board and other governing agency regulations. Maintained staff by assisting in recruitment, orienting and training of nurses and auxiliary staff. Maintained quality staff results by coaching, counseling and disciplining employees. Maintain infection control policies and protocols. Maintained documentation of patient care services by auditing patient records. Achieved financial objectives by adhering to annual budget and analyzed variances. Ordered medications, controlled substances, maintained medication counts and inventory. Ensured operation of medical equipment. Maintained a cooperative and supportive environment among employees by communicating, responding to requests, continually building rapport and collectively accomplishing administrative goals.

Registered nurse, NE USA University Hospital

October 2010 – July 2015

Cared for patients in various settings from fast-paced critical care units to busy medical/surgical and mother/baby units. Monitored all aspects of patient care while assessing the needs of patients and families. Instructed patients and families regarding health education and disease prevention. Effectively communicated with interdisciplinary teams to asses, plan and implement patient care plans.

Nurse Extern, NE USA University Hospital

November 2009 – August 2010

Worked bi-weekly strengthening my nursing skills under the supervision of qualified nurses. Hired directly into a nursing role from this student position based on strong performance, dependability and ability to manage patient and nurse needs in a timely manner.

Education

 

Master of science in nursing, December 2014

Rutgers University, Camden, NJ

Bachelor of science in nursing, august 2010

Villanova University, Villanova, PA

Bachelor of Arts – interdisciplinary studies, december 2005

University of Missouri, Columbia, MO

 

professional credentials

 

 

 

Active ARNP Licensure – Missouri

Active ARNP Licensure - Kansas

NCC Certification as a Women’s Health NP

DEA Eligible

Active Registered Nurse Licensure – Kansas, Missouri

BLS Certifications – American Heart Association

Memberships – American Association of Nurse Practitioners, Sigma Theta Tau Nursing Honor Society

 

 

 

 

 

 

 

 

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<![CDATA[Dental Assistant]]> Objective

To obtain a position as a Dental Assistant, in which I can use my experience of more than 20 years in the area.

Strengths

 Extensive knowledge of dental procedures and terminology

  • Experience working with special needs patients
  • Competent with commonly used dental software
  • Knowledgeable in enforcing HIPPA and OSHA regulations.
  • Experienced in setting the patient at ease for dental procedures
  • Strong communication skills with dental team, patients and office staff.
  • Able to professionally and courteously lead a team to accomplish the assigned objective.
  • Bilingual; English and Spanish

 

 


Education/Certifications/Licenses

 

Texas State Board of Dental Examiners, Registered Dental Assistant, 2016

Radiology Certified in Texas and New Mexico

Career Centers of Texas, El Paso, Certified Dental Assistant Degree, and Radiology License, 1994

High School Degree, Anthony High School, Anthony, TX

CPR

 

Computer Skills

Dentrix, Media Dent Software, E Mail, Internet Browsers, and Microsoft Suites

 

 

Experience

 

Dental Assistant Instructor

November 2017 to Present

El Paso, TX

 

  • Efficiently utilize the training syllabus, equipment, and learning materials to give the best learning experience to students.
  • Test students to gauge their development.
  • Support after-class student assistance as needed.
  •  Meet deadlines for grade submissions and required duties.
  • Mentor students
  • Assure company and government compliance is maintained in my classes. 

 

Lead Dental Assistant

January 2001 to October 2017

El Paso, TX

 

  • Efficiently work with doctors and supervisors, and lead other assistants, in order to ensure adequate patient flow according to the schedule demands and walk ins.
  • Monitor dental supplies and inventory and order supplies and new equipment, in accordance to established budget.
  • Prepare over 20 patients daily to undergo dental procedures, and assist dentists with sterilizing instruments, setting up instrument trays, and preparing materials.
  •  Expose intraoral dental x-rays, in accordance to safety guidelines for patient.
  • Record patient medical and dental history and vital signs. Record treatment information in patients’ records.
  • Supervise and mentor dental assistant students during their externships.  
  • Assist in the efficient transition of new doctors and dental assistants, including training and guidance to ensure better acclimation to the office.

 

Dental Assistant

June 1994 to January 2001

El Paso, TX

 

  • Performed general chair-side duties and assist with all types of procedures such as General, Endo, and Oral surgery. 
  • Completed cursory exams, charting, digital radiographs, and clinical treatments.
  • Scheduled appointment via telephone when necessary.
  • Made preliminary impressions for mounting study casts, and mastered pouring, trimming and polishing casts.
  • Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
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<![CDATA[Systems Specialist]]>  Education

 

  • The University of Missouri, Columbia, Missouri

 Masters of Science in Health Informatics,        GPA: 3.65

 

  • Western Illinois University, Macomb, Illinois

    BS, Major-Biology Minor-Chemistry           GPA 3.5

 

  • Health Information Management Systems Specialist

                Certificate Program

                                                 

TECHNICAL SKILLS:

 

Health Care Info System:

  • Information and Computer Science-Computer architecture; data organization, representation, and structure; the structure of programming languages; and networking and data communication.
  • Networking and Health Information Exchange-The hardware infrastructure (wired, wireless, and devices supporting them), the International Organization for Standards (ISO) stack, standards, Internet protocols, federations and grids, the Nationwide Health Information Network (NHIN),
  • Customer Service in the Health Environment-Appropriate customer service skills, effective written and oral communication, and ethical and cultural awareness
  • Working with Health Information Technology Systems-information exchange and standards as well as system usability, security, and integration.

 

Computer skills:

  • Crystal report -Extracting, sorting, and grouping data from database and accounting programs to create professional reader-friendly reports.
  • SQL-write SQL queries to create tables; retrieve data from single or multiple tables; delete, insert, and update data in a database; and gather significant statistics from data stored in a database
  • Microsoft office suite

 

Kaizen Team Member:

 

Participated in a kaizen event that managed to reduce negative urine TAT from 476 minutes to a target of 238 minutes by reducing average lead time from receiving of the patient specimen to their release.

  • Participated in process improvement studies that include analyzing existing business processes and providing recommendations for improvement
  • Worked with a wide range of stakeholders to understand, clarify, create, and update document contents.
  • Assisted in the development of performance metrics to establish continuous process improvement was a success
  • Assists with analyzing and monitoring established process performance data at the project and organizational level
  • Creates process documentation, writes reports, develops charts/graphs/diagrams, and assists with gap analysis
  • Support the development of a comprehensive change management strategy relative to process improvement projects
  • Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
  • Participated in generating process improvement ideas; develop, maintain and prioritize continuous improvement projects in the toxicology department.
  • Assists with analyzing and monitoring established process performance data at the level
  • Support the development of a comprehensive change management strategy relative to process improvement projects

 

EMPLOYMENT HISTORY:

Major Diagnostics Company

                                                                                                                               

Certifying Technician, Forensic Drug Testing                                            08/06-Present

  • Interpret and report patent's information among multiple providers while maintaining compliance with HIPPA using web-based Quest care 360 EHR and Quest Integrated Solution.
  • Certify negative and rejected drug testing results according to the Laboratory’s Standard Operating Procedure (SOP) Manual.
  • Track patient lab tests and access results with Care 360 EHR.
  • Gain practice-wide insight with informatics results.
  • Ensuring that all test results reported by the laboratory are accurate and legally defensible.
  • Describing the standard drug testing procedures from point of collection to negative certification in a court of law.
  • Interacting with clients, medical review officers, call center representatives and sales staff in a professional manner in order to address questions pertaining to the drug testing process.
  • Interacting with laboratory inspectors to demonstrate a detailed working knowledge of the lab SOPS, QC practices, analytical procedures, test theory, reporting procedures, corrective actions and applicable regulations pertaining to drug screening.
  • Maintaining a working knowledge of the accessioning procedures and protocols to ensure proper specimen and chain of custody handling.
  • Maintaining a working knowledge of the theory and practice of initial test methods used in the laboratory.
  • Having a thorough understanding of all laboratory:
    • Quality control practices and procedures.
    • data review processes
    • procedures for interpretation of test results
    • Protocols for reporting results.
  • Providing appropriate feedback to the Supervisor and Responsible Person in order to assist in maintaining an accurate SOP.
  • Maintaining a thorough understanding of all federal, state and other regulatory requirements as they pertain to applicable aspects of forensic drug testing.
  • Taking proper remedial action in response to test systems being out of control limits or detecting aberrant test or quality control results.
  • Functioning as a technical resource for department personnel in accessioning and screening areas.
  • Maintaining a working knowledge of all instrumentation associated with the initial test procedures in order to assist in troubleshooting measures.
  • Comply with all safety and regulatory requirements as defined and applicable.
  • Actively participate in department meetings by providing constructive feedback.
  • Maintain proficiency in the screening test area.

Screening Analyst                                                                                                                              12/03-8/06

  • Responsibilities as screening analyst involved drug screening for the toxicology department.
  • Performed various methods of extraction for analysis of drugs of abuse on the GC/MS as an extraction technologist.

Clinical Reference Laboratory

Screening Analyst                                                                                                                              5/03-12/03

  • Responsible for the screening of drugs of abuse for the toxicology department.
  • Performed various methods of extraction for analysis of drugs of abuse on the GC/MS as an extraction technologist.

Western Illinois University 

Biochemistry Laboratory Research Assistant                                                              8/02-5/03

  • Carried out isolation and purification of secondary alcohol dehydrogenase from Bacillus Sphaericus 5d4, NRRLB-14865.
  • Performed culture preparation, hydrophobic column, running of SDS PAGE gel, inoculation, chromatography, non-denature SDS PAGE, Sonification, Anioin exchange column, two-dimensional SDS PAGE gel Ammonium sulfate, Enzymes activity, Western blotting, and precipitation. 
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<![CDATA[Practice Manager]]> Strategic and influential Human Resource professional with proven achievements in leading organizational initiatives, innovation, process improvement, and comprehensive human resource programs. Exceptional ability to assess and acclimate quickly to an organization's needs, conduct analysis, and develop solutions to complex issues.
Streamlining administrative processes to get peak utilization from high performing employees.
Arranging back-up coverage system for absences without the need for temporary employees.
Created an evaluation process summarizing comments so that evaluators would be more candid with their comments and feedback.

 

Practice Manager

 

Proven leader with outstanding presentation and communication skills. Organized, highly motivated, and detail-oriented problem solver. Promotes cooperative team efforts. Effectively and quickly handles disciplinary problems utilizing progressive discipline approach. An innovative leader, skilled in problem resolution and project management. Member of Kutak Rock’s National Inclusive Diversity Committee.

 

PROFESSIONAL EXPERIENCE 

Law Firm

Administrative Manager – August 2015 - August 2018

  • Responsible for all areas of human resources including onboarding new employees
  • Employee counseling, recruitment/staffing, and performance management
  • Coordinate legal secretary support for 42 attorneys and 11 paralegals
  • Regularly coaches staff to increase efficiency and encourage ongoing development
  • Coordinate several peer-to-peer mentoring initiatives resulting in broader support service
  • Ensure employees comply with firm policies and impose disciplinary action when necessary
  • Increase secretary to attorney ratios by absorbing positions and re-distributing the work
  • Reduce overtime expenses by managing existing resources
  • Manage accounts payable/receivable, inventory control, work directly with vendors
  • Manage facilities and handle maintenance requests
  • Manage reception and conference center
  • Responsible for event planning

 

Law Firm

Director of Human Resources – June 2005 - August 2015

  • Responsible for all areas of human resources including onboarding new employees
  • Employee counseling, recruitment/staffing, and performance management
  • Manage 40 contract attorneys/paralegals for MDL litigation case from 2005 to 2011
  • Develop training programs for administrative staff
  • Implement firm-wide human resources strategies, programs, and policies
  • Manage employee benefits
  • Manage payroll administration
  • Manage the firm’s 401(k) plan
  • Reconcile vendor invoices

 

Law Firm

Human Resources Manager - November 2002 - June 2005

  • Responsibilities include day-to-day management of approximately 80 staff members
  • Implementation of 4:1 attorney/secretary ratios, streamline processes, reduce overhead, administration of policies and procedures, benefits
  • Annual salary compensation, performance coaching, counseling/dispute resolution, hiring non-legal staff, and event planning

 

Law Firm

Staff Supervisor – October 2000 - November 2002

  • Responsibilities include day-to-day supervision of 45 legal secretaries, six receptionists, and five-word processors
  • Recruit and evaluate legal secretaries, word processors, and receptionists
  • Responsible for on-going staff training
  • Manage annual staff evaluation process and counsel employees as needed
  • Assist the Director of Human Resources with annual budget compensation, administration of FMLA/STD, LTD, ERISA, ADA, OSHA, unemployment compensation and workers compensation

 

EDUCATION

Ongoing CLE Credit Hours in Management and Human Resources Courses through local and National ALA Association

PROFESSIONAL ASSOCIATIONS

 

Association of Legal Administrators (ALA)

    Planning Committee for 2014 ALA Conference in Toronto

    Planning Committee for 2018 ALA Conference in National Harbor

Association of Legal Administrators

    National Diversity Committee – 2007 – 2011

SUNFLOWER HOUSE

    Secretary, Board of Directors, 2006 - 2013

Kansas City Association of Legal Administrators (KCALA)

KCALA President 2017 – 2018

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<![CDATA[Certified Pharmacy Technician]]>
Pharmacy Location - El Paso, TX
Work in all areas designated for the pharmacy. Patient drop-off, verification, filling, label and
dispensing.
Pharmacy Technician Intern

El Paso, TX
March 2014 to April 2014
Responsibilities 
Shadowed employed pharmacy technicians in their duties. Stocked pharmacy floor with new inventory,
appropriately discarded expired medications, filled and labeled new incoming prescription drugs,
shelved ready for pick-up Rx in appropriate bins. Translated English-to-Spanish for customer-
pharmacist questions and concerns in person and over the phone. 
 
Accomplishments 
Thoroughly attained great knowledge in particular drug-dispensing techniques and gained insight from
pharmacist(s) required for the pharmacy field.  
 
Skills Used 
Excellent customer service and care: use of fluent bilingual skills included for pharmacists and techs.
Operation of pharmacy machinery and tools to dispense, weigh, measure, and discard prescription
drugs.
Data Entry Operator
SourceHOV - El Paso, TX
Capture medical records and claims. Strive to keep all data input highly confidential as per project.
Education
Certification in Pharmacy Technician
University of Texas at El Paso - National Collegiate Partners - El Paso, TX
2013 to 2013
Skills
PTCB, Pharmacy Tech
Certifications/Licenses
Pharmacy Technician Trainee
September 2013 to September 2015
Trainee License with Texas Board of Pharmacy.
Pharmacy Technician (CPhT)
March 2017 to March 2019
Certified with the Texas Board of Pharmacy.

 

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<![CDATA[Systems Support Analyst]]> Information Technologies Professional with expertise in managing the design, development, customizing, and delivery of information technology which enabled organizational effectiveness through software solutions and implementation.   Extensive experience in managing knowledge transfer and process improvement projects for the healthcare, pharmaceutical, and financial services industries.  Keen ability to define and understand business and functional requirements, identify gaps, redesign and improve processes, and apply knowledge transfer for immediate application of new technologies.   

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Tue, 17 Jul 2018 00:00:00 CDT Netsmart Evolv CS 8.5.2 ¨ NextGen EHR 5.6 ¨ GE Centricity (EMR systems) ¨ BMC Remedy 7.6, 9.1 (IT service management)¨ Empower Interactive ¨ Empower Analytics (business intelligence) ¨ Sherlock (CRM)¨ SQL ¨ MS Office 97-2013 ¨MS Project 98/2010 ¨ Visio ¨ SharePoint ¨ Atlassian JIRA ¨ Basalmiq ¨ HPMobile ¨ HPClient ¨ HP ALM/Quality Center ¨ PlanView (project portfolio management) ¨Oracle Financials¨ ClientOne (wealth management) ¨ FAST Search

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