Professional Summary

Successful 15+ year background in human resources with an emphasis in employee relations, benefits administration and leave management. Skilled in policy development and implementation with substantial multi-state and global experience directing organization for large and diverse companies. This includes law and regulations, performance management, and resolution of employee issues and escalated HR concerns. Provides knowledgeable guidance to leadership teams with strong communication skills and a recognized ability to provide recommendations.

Currently seeking an opportunity to continue my professional growth in an administrative role. I’m open-
minded to continue growing in areas such as Front Desk Coordinator, Insurance Agent Producer, Insurance Billing and Claims, Worker’s
Compensation, Utilization Review, Auditing, Care Coordination, Medical Billing & Coding.

To obtain a position in which my education and skills can be utilized, in an office, or remote that has a great staff and environment to provide quality & compassionate care. I am always willing to learn, I like a good challenge, and im very task driven.

EDUCATION

Metro Community College 2009-2012

Dental Assisting Certification, EFDA

North Platte R1 2009

High School Graduate

CERTIFICATIONS

Expanded Functions Dental Assistant May 2012

Sedation Monitoring

Summary of Qualifications:

        Preliminary impressions, pouring and trimming models

        Working knowledge of dental instruments and procedures

        Fabricating bleaching trays and temporary crowns

        Ability to take radiography: FMX, panorex and bite wings

        Polishing teeth and placing sealants

        Chair side assisting and charting

        Assist patients with understanding insurance

        Eagle Soft, Practice works, FPC, Soft Dent, Easy Dental

        Knowledge of Invisalign and lumineers

Education:

December 2014 Dental Assisting & Dental Radiology Diploma, Heritage Institute, Fort Myers FL

May 2010 Phlebotomy Technician, Kansas City Kansas Community College, Kansas City, KS

June 2010Supragingival Scaling, Flint Hills Technology College, Emporia, KS

Tisha Funk Office Manager /Registered Dental Hygienist - General Dental Office Lenexa, KS 66220  913-484-3307 Work Experience Office Manager General and Cosmetic Dentistry - Kansas City, MO January 2021 to Present • Responsible for all daily operations of a busy dental practice. • Oversee staff hiring, vacation/time off, training and reviews. • Evaluate and implemented high standards of patient care. • Budget management, production goals and increased production. • Account clean up. Claims review/appeals. • Accounts payable, accounts receivable. • Insurance submission, claims processing, pre estimates and appeals. • Treatment planning/treatment coordinator. • Handle all sales/suppliers. • Maximize performance , operational effectiveness and implemented systems to enhance office efficiency Full time Registered Dental Hygienist/Office admin General Dental Office - Leawood, KS September 2010 to June 2020 Perform dental measures to preserve teeth and prevent the spread of oral disease. • Administer local anesthetic agents for treatment need by self and doctor. • Digital radiographs • Provide health education to improve and maintain oral health. • Apply fluorides and other cavity preventing agents as necessary. • Handled all Six months smile and Invisalign patients/cases • KOR, Zoom, GLO • Perform periodontal evaluations, treatment plan, S&RP and laser treatment. • Insurance verification and radiograph research. • Claims/EOB follow- up. • Process billing statements and payments • Maintain all social media (constant contact, Facebook, twitter etc). Full time Registered Dental Hygienist General Dental Office - Kansas City, MO June 2008 to September 2010 Perform dental measures to preserve teeth and prevent the spread of oral disease. Administer local anesthetic agents. Digital radiographs Remove excess cement from coronal 

Bachelor of Science in Nursing- Missouri Western State University 2000-2003

Associate of Science; Animal Health Technology- Maple Woods Community College 1980-1982

Provide psychiatric and medical care to patients

•         Coordinate and perform COVID-19 processes and procedures for the facility

•         Provide care for COVID-19 patients

•         Mentor, train and coach new clinical employees and nursing students

•         Evaluation and coordination of medical care for patients transferring to acute medical hospitals

•         Provide referral consultations to medical providers

•         Complete monthly evaluations of patients psychiatric and mental status

•         Ensure the appropriate discharge requirements for medical and psychiatric care are met and follow up appointments are scheduled to maintain continuity of care

December 2015- December 2017

KC Health care Trust Employee Clinic- Advanced Practice RN

•          Provided acute care suturing, immunizations, STI testing, women’s health, sport physicals and triage for emergent care

•          Obtain primary care evaluation

•          Also acted as Office Manager in tandem with APRN duties

Some college

Skills

• •	Data Entry, copy machines, fax machines, etc. (7 years)

• •

  Excellent Instructor Balanced Budgets *Cash office experience  Plan Intense Schedules *Computer Experiences  Attention to Details * Manage Logistics  Experienced in outstanding Customer Service  Instructional Training Expert *Ability to Problem Solve  Multi-task *Fast learner  Parental Support Activities *Dependable  Classroom experience within the Special Education Department  Knowledge of implementation of Individualized Education Plans (10+ years)

• •

  Teaching

• •	Library Services

• •

  Tutoring

• •

  Childcare

• •	Medication Administration

• •	Developmental Disabilities Experience

• •	Special Needs

• •	Event Planning

• •	Time management

• •	Bookkeeping

• •	Microsoft Office

• •	Microsoft Outlook

• •	Classroom Management

• •	Experience with Children

• •	Guest services

• •	Cash handling

• •

  Pricing

• •	Communication skills

• •	Microsoft Excel

• •	Microsoft Word

• •	Medical Records

• •	Administrative Experience

• •	Curriculum Development

• •	Medical Scheduling

• •	Office Management

• •	Front Desk

• •	Medical Office Experience

• •	Management

• •	Insurance Verification

• •	Clerical Experience

• •

  HIPAA

• •	Experience Working With Students

Bachelor of Science in Dental Hygiene at University of Missouri  

Graduate Certificate in Health care Ethics at University of Missouri 

C e r t I f I c a t I o n s

Licensure in Missouri with Certification for Infiltration/Block/Nitrous Oxide

Expanded Functions Dental Assisting Certification in Orthodontics and Restorative I and II

S k i l l s Committed to high quality dental care, patient education and relationship cultivation; strong organization, problem solving and project management skills; goal oriented, team player and professional; competency with Dentrix, Eaglesoft and CBCT Scan

I n v o l v e m e n t

Member of American Dental Hygienists Association

Hygiene Political Action Committee Regional Board Representative

Board Member of Dental Well Being Foundation

E x p e r i e n c e

Dental Hygiene Clinical Coordinator